User Friendly Travel

Privacy Policy

Effective Date: August 26, 2025

UserFriendlyTravel respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, your rights, and how you can contact us.

If you have questions, email us at [email protected].

1. Information We Collect

We collect the following categories of information:

  • Account Information: When you sign up, we collect your email address and authentication details.
  • Trip Data: Destinations, dates, preferences, and group details you enter.
  • Imported Content: Saved Pinterest pins, Google Maps saved places, and TikTok/Instagram links that you choose to provide.
  • Generated Content: AI-generated itineraries, edits, and exports created within the app.
  • Technical Data: Device, browser, IP address, and limited usage analytics (e.g., pages visited, actions taken).
  • Communications: If you email us or participate in surveys/feedback.

We do not knowingly collect information from children under 16.

2. How We Use Information

We use your information to:

  • Provide and personalize the travel planning service.
  • Generate AI-powered itineraries based on your inputs.
  • Enable integrations with third-party services (e.g., Pinterest, Google Maps).
  • Improve and troubleshoot the app.
  • Communicate important updates.
  • Comply with legal obligations.

We do not sell your personal data.

3. Sharing of Information

We may share information with:

  • Service Providers: Vendors providing hosting, analytics, customer support, and payment processing (if applicable).
  • AI Providers: To process your inputs and generate itineraries (e.g., OpenAI).
  • Third-Party APIs: To enrich trip data (e.g., Google Places, Pinterest).
  • Legal Compliance: If required by law or to protect rights, property, or safety.

4. Data Retention

  • We keep your trip data until you delete it or request account deletion.
  • OAuth tokens (for Pinterest/Google Maps) expire per provider policies.
  • Analytics data is retained only as long as necessary for performance monitoring.

5. Your Rights

Under GDPR (EU/UK Users)

You have the right to:

  • Access your data.
  • Correct or update inaccurate data.
  • Request deletion of your account and data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise these rights, email [email protected].

Under CCPA/CPRA (California Users)

You have the right to:

  • Know what personal information we collect and how we use it.
  • Request access to your personal information.
  • Request deletion of your personal information.
  • Opt out of the “sale” or “sharing” of personal information (we do not sell personal data).
  • Non-discrimination for exercising your rights.

6. Security

We use industry-standard measures such as encryption, authentication, and access controls to protect your data. However, no system is fully secure, and we cannot guarantee absolute protection.

7. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. We rely on standard contractual clauses or equivalent safeguards where required.

8. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the effective date and, if changes are significant, by providing additional notice.

9. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, contact us at:

📧 [email protected]